Excerpt from Science and Common Sense, in Working With Men
Let us jump fifty years. The small factory has given place to the large factory. The com pany Of ten employees is now a company of from two hundred to twenty thousand. The old per sonal contact has dissolved - although Often the desire to retain it, on the part of both manage ment and employee, remains. Ordinarily the em ployer knows little more about his men than what he learns from references regarding their previous experience and the ability displayed in their pres ent work.
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